Quick Response Service

With our ‘ICT on board’ service we offer our end-user a complete package of support services onsite (on- and offshore) in order to ensure continuity of your devices and network.

 

We can provide onsite assistance at a very short notice; the so-called Quick Response Service. Our location in Rhoon allows us to reach the Amsterdam, Rotterdam and Antwerp ports within an hour!

we keep your vessel safely connected at sea

Network

Cables are the backbones of your network, even if you have a wireless network onboard your vessel.

Our experienced cable installers have the knowledge and the professional tools to get your cabling in place and working correctly, whether on new or existing vessels.

Hardware

We can supply any kind of IT product (multiple brands) that your vessel needs. From a single PC mouse and more important computer hardware to a complete installed network and security products.


E-mail

Our engineers are very proficient in implementing new E-mail solutions onboard your vessel. We are well trained in the installation of Orilla Mail, Amos Connect, SkyFile Mail, and any other e-mail solution.

Due to their experience and knowledge, we know exactly how to implement the most appropriate E-mail suite onboard your vessel.

Satcom

We can install different types of satellite terminals onboard your vessel, such as Iridium (Openport) and Fleet Broadband and connect them with your computer network to ensure optimized E-mail and internet traffic.

We gladly advise you in the setup and configuration process, meeting your vessels requirements.

Quick response times and 24/7 online support

Network cabling

All our network cablink is tested and approved by our Fluke network testing equipment to certify the network fiber, voice, data and any other type of cabling.

Hardware brands

Supplier of multiple computer brands such as Dell and HP. Firewall brands such as Netgear and Juniper are also available, including their complete configuration.

JRC satellite terminal

100% success rate with the installation of satellite terminals - we have done over 500 Fleet broadband installations in the ports of Amsterdam, Rotterdam and Antwerp.

Peplink

Sturdy cellular routers that deliver excellent value. Use these as your primary or backup routers, providing seamless VPN failover.

Our promise:

Onsite at very short notice
Discount on future support requests
24/7 technical support
100% success rate with the installation of satellite terminals

Request a quote